Art Shipping And Insurance Explained

"Fully insured" is a phrase worth unpacking rather than taking on faith — here is what it actually covers, and the practical mechanics of how a painting travels once it leaves the studio.

What the insurance covers

Every shipment is insured to the full value of the work for the duration of transit, covering loss or transit damage from the studio to the delivery address. This is arranged and paid for by the studio as part of the sale, not an optional add-on the buyer has to organise separately.

How packing differs by size

Smaller works ship rolled or boxed with rigid corner protection; large works are professionally crated, which takes real preparation time and is why big pieces need to be ordered well ahead of any deadline. Some stretched canvases travel rolled for international transit and are re-stretched locally on arrival where that's the more practical option — this is confirmed with the buyer before shipping, not decided unilaterally.

Timeframes

Australian delivery typically runs 3–7 business days; international delivery 7–21 business days, depending on destination and customs processing. Full detail is on the [Shipping](/shipping) page.

Duties and customs

International duties and import taxes are the responsibility of the recipient and vary significantly by country — worth checking with local customs before ordering internationally if the total landed cost matters to the decision. Trade and corporate clients can arrange white-glove delivery and installation directly through the studio; see [Corporate Art](/trade/corporate) or [contact the studio](/contact) for a quote on a specific destination.